Help and contact

Stuck on something? Most answers are below. If not, we're a short email away.

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Tell us your phone model and what you expected to happen. Please don't send passwords or anything private.

Using Cadie

I got a new phone. Where's my week?

Set up the new phone from a backup of the old one (iCloud backup or Quick Start on iPhone, Android's backup or device transfer on Android) and Cadie comes back with your routines, plans, to-dos and stickers. Then use Restore purchases in Settings if you have Pro.

My reminders don't arrive.

Check that notifications are allowed for Cadie in your phone's settings, and that reminders are on in the app's Settings. On Android, battery savers can delay alarms; letting Cadie run unrestricted helps.

Cadie's plan isn't quite right.

Tell her in words: “move the gym to mornings”, “keep Wednesday light”, “I'm away Thursday and Friday”. You can also tap any routine to set its days and times yourself.

I've used my free AI plan.

The built-in planner still plans and changes your week, free and on your phone, for as long as you like. Cadie Pro adds 15 AI plans a week if you want more.

How do I restore Pro?

Settings, then Restore purchases. Use the same App Store or Google Play account you bought Pro with.

How do I make Cadie forget something?

Settings, then “What Cadie knows about your week”. Each fact has a remove button.

About Cadie

Is Cadie free?

Yes. Planning your week, Today and Week, stamping, reminders, Cadie's morning note, the widget, the sticker book and to-dos are free. You get 1 AI-planned week to try Cadie, and the built-in planner keeps working after that, on your phone, for free. Cadie Pro adds 15 AI plans a week, Cadie's rescue (10 a week), smart checklists (20 a week), her written weekly review and Cadie's full wardrobe.

Do I need an account?

No. There is no sign-up, no login and no email. Open the app and start telling Cadie what needs doing.

Where does my week live?

On your phone. Your routines, plans, to-dos and what Cadie remembers are stored on the device. When you set up a new phone from a backup (iCloud backup or Quick Start on iPhone, Android's own backup on Android), they come along.

What happens to my list when Cadie plans with AI?

Your list and Cadie's questions go to our server, which passes them to an AI model to write the plan and sends it back. We don't keep what you wrote; the server only counts how many AI plans you have used. If you'd rather nothing leaves your phone, the built-in planner works fully offline.

What if I miss a day?

Nothing bad. Cadie never scolds. One missed day in any seven is frozen, so your streak holds. If a day runs away from you, Rescue my day moves what's left to calmer days.

Is it made for ADHD?

Cadie is made for anyone whose week lives in their head, and many of the choices (one brain dump, a couple of questions, one-tap stamping, no guilt) came from thinking about ADHD brains. It is a planner, not a medical or treatment app.

How does the free trial work?

The yearly plan starts with 7 days free. Cadie reminds you before the trial ends. Cancel in your App Store or Google Play subscriptions before day 7 and you pay nothing. The monthly plan has no trial.

How do I cancel Pro?

Pro is a regular App Store or Google Play subscription, so you cancel it there, in your subscription settings. You keep Pro until the end of the period you paid for.

Can I switch between monthly and yearly?

Yes. Change plans in your App Store or Google Play subscription settings; the store handles the switch and any credit for the time left. Cadie Pro stays on throughout.

What happens when I reach a Pro limit?

Nothing stops. Pro's AI features have weekly fair-use caps (15 AI plans, 10 rescues, 20 checklist drafts), which reset every Monday. At a cap, the built-in planner, Cadie's rule-based rescue and her own checklist templates carry on until the week turns, and you are never asked to pay more.

How do I delete my data?

In the app: Settings, then Data, then Delete my data. It erases everything on the phone and, if you used AI plans, the anonymous ID and usage count on our server.

When can I get it?

Cadie is coming soon to the App Store and Google Play.